Terms & Conditions
Payment can be made by Credit or Debit cards directly from the pages of this site. No payments will be charged on cards until your order is processed.
Delivery within the UK is charged on all orders as shown within these pages. The delivery costs may vary dependent on promotional offers in place but the amount to be charged will be shown on the final total before the customer can proceed with the order. In proceeding with the order it is deemed that the customer agrees with the quoted delivery costs. Delivery on Overseas orders are charged at cost. The ordering system does not calculate this charge but customers will be emailed the cost requesting confirmation of acceptance before the order is processed.
We endeavour to carry stock of all our range but delivery times may vary depending on the goods involved and the time of year. Should any item ordered not be available from stock every effort will be made to quote a realistic delivery time.
Prices quoted are inclusive of VAT. The VAT will be deducted from any orders placed and delivered outside the EU.
Responsibility for Local Taxes and Duties on orders sent VAT free, lie with you the customer.
Secure Payment by Credit Cards. Credit card details are encrypted and kept in our secure encrypted gateway. We do not have access to your personal information. These details are not retained once a transaction is complete.
We will gladly exchange or refund any unused goods if you return them to us in a saleable condition within 28 days of receipt. Simply post your goods back to us in an unused condition, in their original packaging with any labels attached, together with a copy of your invoice and a covering letter explaining your requirements, the goods are your responsibility until they reach our warehouse.
If in doubt, please call us for advice on +44 (0)1904 202243 .
Postage will be charged on all goods returned for exchange. This does not affect your Statutory Rights.
If you are returning Faulty Goods, please return them in a clean condition as we are unable to accept any soiled goods.
DISTANCE SELLING REGULATIONS
Under the UK Distance Selling Regulations, you have 7 working days (from the day after you receive your goods) to cancel the contract for your order with us.
In this case we will issue you with a full refund however you will need to return the entire order at your own cost.
In all cases, the goods must be in an unused and saleable condition with all tags and labels attached and will be inspected on their return.
If you decide to cancel the contract for your order you must let us know in writing (email is fine), quoting your order number.